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Phones |
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Our Office phones are on from
8 AM to 7 PM Monday - Friday;
Saturday 8:30 AM to 1:30 PM |
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212-879-4700 |
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Fax: 212-249-7580 |
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IMPORTANT!
We do understand that no one likes to be put on hold for an unreasonable length of time. However, we would like to point out that your call will be handled much more efficiently and quickly
IF YOU LISTEN TO THE INITIAL GREETING MESSAGE BEFORE CHOOSING YOUR OPTION. For instance, the EMERGENCY OPTION IS ONLY FOR DOCTORS, HOSPITALS AND PATIENTS EXPERIENCING
REAL MEDICAL EMERGENCY. If you choose that option for routine matters, the secretary who has been trained to take that call immediately and to drop everything else she is doing, is going to spend her
time taking care of your non-emergency matter and will be unable to pick up a real emergency caller trying to get through. |
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Cancellation/Rescheduling |
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Canceling Appointments:
We must charge for cancellations with less than two hours notice, or for missed confirmed appointments. Obviously, if there are extenuating circumstances, please call your doctor with as much notice as possible, and we will consider waiving charges.
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Click here
for an important message about our
phone system. |
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When you call:
Doctors, hospitals or patients with emergencies - PRESS 1
To schedule, confirm or cancel an appointment - PRESS 2
(NEXT, press 1 to schedule an appointment, 2 to confirm,
or 3 to cancel or reschedule)
If you are a pharmacy - PRESS 3
For patient prescription refills, - PRESS 4
For labs results or medical reports - PRESS 5
For a refferal - PRESS 6
Insurance companies - PRESS 7
For medical records transfer - PRESS 8
For Billing Department - PRESS 9
For all other matters - PRESS 0 |
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Administrative Personnel |
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Name |
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Ana Vega, Accounting |
#6245 |
Sandra J. Atwell, Office Manager |
#6227 |
Vera Mehta, Assistant Office Manager |
#6259 |
Staff / Patient Relations (Vera) |
#6259 |
Sandy Esteril, Human Resources |
#6298 |
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Departments (for detailed info, see below) |
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Department |
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Billing & Insurance |
#6234 |
Referrals A-I |
#6289 |
Referrals J-R |
#6265 |
Referrals S-Z |
#6229 |
Supplements |
#6225 |
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Departments Detail |
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Name |
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Check In / Reception |
Lilian Cacho, Supervisor |
#6295 |
Luz I. Solis |
#6261 |
Elizabeth Chavez |
#6261 |
Ilsa Cacho |
#6261 |
Klara Manelli |
#6261 |
Charts |
Yvette Bailey, Med Records Coordinator |
#6238 |
Barbara Rivera |
#6292 |
Check Out / Medical Assistant |
Dorelle Gibson, |
#6233 |
Sherese Kinloch, Supervisor |
#6232 |
Maninder Kaur |
#6231 |
Referrals |
You can use the direct dial numbers listed instead of going through the switchboard and using an extention number. |
A-I - Joan Lim |
#6289 |
J-R - Andy Urvakis |
#6265 |
P-Z - Muriel Lane (Yasmin) |
#6229 |
Billing |
Mary Belle Monong, Supervisor |
#6234 |
Dinalie Santos |
#6236 |
Jane Panagiotakos |
#6235 |
Kate Zapata |
#6237 |
Ivana Sajardo |
#6271 |
Supplements |
Lu-Ann Lewis, Coordinator |
#6225 |
Other |
Grace Pastor, Secretarial Supervisor |
#6223 |
Cynthia Martinez, Endoscopy Assistant |
#6285 |
Elsa Manelii, Scheduling Supervisor |
#6290 |
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Contents ©
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